Vertex Corporation (Headquarters: Chiyoda-ku, Tokyo; CEO: Akihide Tsuchiya) has been developing generative AI solutions in a joint industry-academia project with Associate Professor Takafumi Nakanishi of the Department of Data Science at Musashino University (Tokyo).

Starting in September 2024, we will begin introducing "VERTEX Talk" (abbreviated as "Beltalk"), an internal inquiry response work efficiency support generation AI that was built to suit our company's business environment.

"VERTEX Talk" is a tool built to suit our company's environment that refers to internal workspace tools and internal data and displays concise answers to questions entered by employees. Employees can now access internal information and data more efficiently, reducing the time spent checking and asking questions, and we expect to see increased efficiency in a variety of work situations regardless of department.
 

In the future, the Vertex Group will continue to work to further improve the efficiency of its operations, while at the same time developing a customer-facing chatbot that further evolves its generative AI technology, thereby strengthening stakeholder engagement by revolutionizing interaction with customers and promoting the creation of new value by breathing in a new wind of innovation, thereby promoting the dramatic evolution of the entire group and opening up possibilities for the future.
 

We established the DX Promotion Office in April 2023 and are actively promoting DX (digital transformation). Going forward, we will continue to utilize the latest technologies, including generative AI, to actively engage in DX both inside and outside the company.

◆Please click here to see the article published in PR TIMES.